A MAINTENANCE AGREEMENT PROVIDES SECURITY
With the conclusion of a maintenance agreement, your investment in our products is secured. Thanks to stable software products, the ambition of our employees and feedback from our customers, our maintenance fees are low and fair.
Our maintenance agreements offer you access to:
- Free updates
- Access to the hotline
- German and English support
- E-Mail support
- Online bug tracker
If your requirements exceed the basic service level (e.g. due to time zones or multi-shift operation), the service level can be defined individually in the course of the maintenance agreement (concrete services, availability, reaction times).
